Frequently asked questions

Expect your product within 5-10 business days to most of the US.

On GOODLES’ US site http://goodles.com , we ship to the contiguous US states. We also ship to Hawaii, Alaska and Puerto Rico with appropriate shipping rates. But we get requests from so many countries (thank you for the cheesy love!) and so we are rolling out shipping to new countries roughly based on the amount of website visits we see on our GOODLES.com site. Oh Canada! You were first!!! Check out http://GOODLES.ca. Israel and Mexico, you are up next!!! On GOODLES.com, use the flag drop-down menu in the top nav to see all the countries that we can currently ship to. Be sure to place your order on the country-specific site.

Yes. We are currently shipping to Canada!

Our base of operations is still here in Santa Cruz, CA USA and we are American products with American packaging, so we need to ship GOODLES mac and cheese to our Canadian, Israeli and Mexican friends from America. We’re covering some of the shipping costs, but with the shipping fee charged to you, you’re paying to help defray the cost of international shipping, customs duties (if relevant) and an international shipping customer support team. One day soon we hope to be completely localized and to be able to sell on retail shelves in other countries, but that’s still a ways off. We hope this is better than nothing! (Quick tip: the shipping cost per box goes down as you purchase more!)

If you aren't satisfied with your GOODLES, reach out to us at help@goodles.com or call us at (707) GOODLES or text SUPPORT at (707) 207-8776. We want to make it right! We offer refunds or replacements on a case by case basis. Please see our Terms of Use for the full details.

Email us at help@goodles.com or call us at (707) GOODLES or text SUPPORT at (707) 207-8776.

GOODLES mac and cheeses are Low Glycemic Index (GI) foods! The Glycemic Index is a method of classifying carbohydrate foods. High glycemic foods cause a quick spike in insulin and blood sugar (also known as blood glucose) and then a steep drop. By contrast, low GI foods, like GOODLES mac and cheese cause a smaller rise in blood sugar levels after eating, which may help people lose weight, may improve the body’s sensitivity to insulin over time in those that are overweight, and may help to satisfy appetite longer.

For everything we cook up, we always start with "it has to taste delicious!" and then we pack it with as much nutrition as we can squeeze in without changing the yummy taste. Our GOODLES mac & cheese tastes AMAZING -- even better than ones you ate when you were a kid -- and it has 15 grams of protein per 1 cup serving, 6 grams of fiber, prebiotics to support gut health, and 21 nutrients from organic plants! Check out how we stack up here. But it's not just about making noodles gooder! As a brand, we strive to Make, Be and Do Gooder everywhere.

GOODLES is the very first boxed mac and cheese ever to receive the coveted Clean Label Purity Award! They take final products in final packaging and send it out to a 3rd party testing lab to test it for over 400 contaminants. Only products that meet their highest standard are certified. You can review their methodology here: https://cleanlabelproject.org/purity-award/

The 15g of protein per 1 cup serving of GOODLES (the same as 2 1/2 hard-boiled eggs!) comes from both our noodles, which contain extra protein from wheat and chickpea, and the dairy ingredients in our cheese blends. The high fiber (6g per serving, which makes us a high-fiber food!) and the prebiotics in our fiber come from a special wheat flour that we use that has 10 times more fiber than standard wheat flour.

You'll see two columns on our nutrition labels. The first column is the nutrition profile of what's in 73g of the product in the box, unprepared. The second column, though, shows the nutrition facts for 1 cup of cooked-up GOODLES, prepared as we've recommended it on the box. That 1 cup serving size is mandated by the FDA so that you can compare nutrition facts across competitive products. See how we stack up here.

Our main flavors of mac & cheese (Cheddy Mac, Twist My Parm, Mover & Shaker, and Shella Good) contain no peanuts or nuts of any kind.

Our Vegan Flavor contains cashews.

All of our manufacturing facilities have robust procedures to control cross contamination.

Some of GOODLES' nutrients come from the wheat, the chickpea protein and the dairy in our products, but we also add nutrients extracted from organic veggies and other plants. We start with nutrient-dense, organic superfoods like chlorella (a fresh-water algae!), maitake and shiitake mushrooms, sunflower seeds, kale and more. The nutrients are so powerful that only a tiny amount is needed, thereby keeping flavor clean and yummy.

We have two gluten-free macs, GLUTEN-FREE CHEDDY MAC and GLUTEN-FREE VEGAN BE HEROES, which is also dairy-free!

Yes! See below product list:

Goodles Cheddy Mac
Goodles Shella Good
Goodles Mover and Shaker
Goodles Vegan is Believin (Kosher Parve)
Goodles Down the Hatch
Goodles Here Comes Truffle
Goodles Hey Hey Elote
Goodles Smokey Dokey
Goodles Curveballs (Kosher Parve)
Goodles Loopdy Loos (Kosher Parve)
Goodles Lucky Penne (Kosher Parve)

Yes, we only source non-GMO ingredients and require written verification from each of our suppliers. The Non-GMO "butterfly" certification is super expensive and time-consuming for a small company to pursue, so we have not done that, but all ingredients are indeed non-GMO.

Our nutrients do come from organic veggies and plants, but our overall finished product is NOT certified organic. However, the presence of pesticides are one of the 400 things that The Clean Label Project tests our product for in an independent 3rd party lab, and all four GOODLES flavors have achieved Clean Label Purity Award certification.

Our original flavors of GOODLES mac & cheese contain both wheat and dairy. VEGAN IS BELIEVIN' contains wheat and cashews, GLUTEN-FREE CHEDY MAC contains dairy, and GLUTEN-FREE VEGAN BE HEROES contains cashews.

Unfortunately, some levels of heavy metals are found virtually everywhere in the environment. There are sources that are naturally occurring (e.g., from volcanic activity) and others that occur from heavy industrial or everyday activity (such as from leaded gas (in the past), to mining and lead paint). Heavy metals including lead and cadmium, are found in soil, air, and water and can leach into growing plants - even organic crops. Heavy metals are persistent in the environment and may be detected decades after the initial exposure. Thus, depending on past exposure of the soil, air, and water, even homegrown fruits and vegetables may contain heavy metals.

The Food and Drug Administration (FDA) is the governing body responsible for regulating most food products in the US. The FDA, however, does not have regulations regarding levels of lead and other heavy metals for most product categories, including boxed mac and cheese.

At GOODLES, we made the decision early on to be proactive. We were the first boxed mac and cheese ever to receive the Clean Label Purity Award. To receive this award, our products are tested by a third-party laboratory, screening for over 400 contaminants, including several heavy metals. Only products that meet their highest standards are certified. You can review their methodology here: https://cleanlabelproject.org/purity-award/

For those of you who haven't had the pleasure... call us at (707)GOODLES and press option 3 for a GOODER time, THEN, to hear a new cheesy joke or noodle pun Press 1! Got a suggestion? PLEASE send it our way at goodlesjoke@goodles.com. Can't wait to hear from you!

We don't want to just make noodles gooder. We want to make, be, and do gooder everywhere and we're always on the lookout for tiny, surprising, pleasurement improvements that we can make in the world. If you have an idea for an act of gooder-ness that we could mobilize our vast community to go DO, please send it to us at dogooderchallenge@goodles.com. We can't wait to hear your ideas!!!

A Do-Gooder is the name of anyone who is part of our community. If you want to make, be, and do gooder with us, sign up to receive our emails for Do-Gooder updates, exclusive deals, and invites to do Do-Gooder challenges. We may reach out to you for new product taste-testing, too!